PinnedGet In TouchWe offer a comprehensive range of call centre services including callout and critical response services, telephone answering and messaging…Apr 25, 2021Apr 25, 2021
Customer Services — Planning for ChristmasWith the festive season nearly upon us it’s time to plan for the busier times ahead. Customer services departments can find themselves…Dec 12, 2021Dec 12, 2021
Call centre AI market share set to increaseAccording to a report by Technavio, the call centre AI market share is set to increase by by 1.90 billion US dollars from 2021 to 2025, a…Nov 22, 2021Nov 22, 2021
Huge Growth Predicted for Outsourced Call CentresThe pandemic has undoubtedly changed customer behaviour and therefore forced businesses to re-evaluate the way they operate.Sep 25, 2021Sep 25, 2021
How Can Telephone Answering Services Benefit Your Business?Ensuring no call never goes unanswered, outsourcing to a telephone answering service is a cost-effective way to provide outstanding…Apr 25, 2021Apr 25, 2021
